Complaints Procedure

We hope that you will be happy with the services that you receive from the practice. However, there may be an occasion whereby you wish to make a complaint and, in these circumstances, you should write or send an email to nnicb-nn.stenhouse@nhs.net FAO the Melanie Yorke, Practice Manager or make an appointment to see our Practice Manager.

In addition, you can contact The Parliamentary and Health Service Ombudsman:

The Parliamentary and Health Service Ombudsman
Citygate,
Mosley Street,
Manchester,
M2 3HQ

Complaints Leaflet