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Latest News

Please support your GP practice by having you flu vaccine here at Stenhouse .

Patient Participation Group Annual Health Event and Coffee Morning

Fundraising for MacMillan is on Saturday 7th October 9am

Health information stands for Carer's Federation, MacMillan Cancer Nurse, Healthy Homes on keeping warm this winter, Pharmacist Umema from NNE CCG on medicines waste advice & special helper on the cake stall Dr Brian Hammersley  

Flu appointments for Saturday 7th & 14th October are now available to book at reception and online

The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications.

Adults
Certain groups of adults are eligible for a free flu vaccination. This includes anyone over the age of 65 and pregnant women, and anyone with the following long-term health conditions2:

Where to get the flu jab

You can have your NHS flu jab at:

  • your GP surgery
  • a local pharmacy offering the service
  • your midwifery service if they offer it for pregnant women

Some community pharmacies now offer flu vaccination to adults (but not children) at risk of flu including pregnant women, people aged 65 and over, people with long-term health conditions and carers.

If you have your flu jab at a pharmacy, you don't have to inform your GP – it is up to the pharmacist to do that.

How effective is the flu jab?

Flu vaccine is the best protection we have against an unpredictable virus that can cause unpleasant illness in children and severe illness and death among at-risk groups, including older people, pregnant women and those with an underlying medical health condition.

Studies have shown that the flu jab does work and will help prevent you getting the flu. It won't stop all flu viruses and the level of protection may vary between people, so it's not a 100% guarantee that you'll be flu-free, but if you do get flu after vaccination it's likely to be milder and shorter-lived than it would otherwise have been.

There is also evidence to suggest that the flu jab can reduce your risk of having a stroke.

Over time, protection from the injected flu vaccine gradually decreases and flu strains often change. So new flu vaccines are produced each year which is why people advised to have the flu jab need it every year too.


New information and self care guidance for blocked ears and ear syringing. Please see the link at the bottom of the home page.  


Please see the latest information from Nottingham North & East Clinical Commissioning Group on Helping You to Help Yourself.

Changes to over the counter medications on prescription for minor illnesses

From Wednesday 1 March 2017, we will be limiting prescriptions of over the counter (OTC) medicines for minor ailments.

This decision was made after looking at feedback from clinicians and the findings of a six week patient engagement campaign undertaken by the South Nottinghamshire CCGs (Nottingham North and East, Nottingham West and Rushcliffe).  

These plans mean that instead of receiving OTC products (such as paracetamol or ibuprofen) for short-term, self-limiting conditions (see leaflet below) on prescription, patients will be encouraged to self care and buy their own from their local pharmacy.

Rather than visiting their GP, most people can take care of themselves when they have a minor ailment through a combination of self care and OTC medicines, which can be bought in supermarkets and shops as well as in pharmacies.

Please note that:

  • There are no plans to limit OTC medicines for people with long-term conditions
  • GPs will be able to prescribe in circumstances of clinical need
  • If symptoms persist, please book a GP appointment

There are lots of benefits to self care:

Expert advice to support you

Pharmacists can offer expert advice on a wide range of illnesses and you don’t need to make an appointment. Your consultation will be confidential and discreet.

Save yourself time

There’s no need to wait for a GP appointment - a lot of pharmacies are open late and at the weekend.

Save your GP time

Choosing to self care can free up more GP time so they can spend more time with patients with more

complex conditions.

Save the NHS money

In 2015, practices across the South Nottinghamshire area (excluding Nottingham City), spent £1,966,265 on prescribing over the counter medicines. Many of these items are low cost and available from the pharmacist, and some are even available from your local shops and supermarkets. The money spent on those prescriptions, for minor illnesses, could be spent on treating more serious conditions.


Routine appointments

We apologise for any delays in booking routine appointments, due to growing demands we are finding most routine appointments are available at 3-4 weeks ahead.

You can book routine GP appointments online if you register at reception (photo ID is needed to do this and you must request this personally) and these are available to book up to 4 weeks ahead

For more urgent needs we offer a triage service Mon-Fri 8am-1pm and a clinician will call you back within an hour to offer advice, treatment or an appointment if this is appropriate.

Please see further information below.   

CHANGES TO THE URGENT SAME DAY APPOINTMENT SYSTEM

Our urgent same day system is now available between 8am-1pm.

After 1pm -6.30pm will be for emergencies only and you will be assessed by a GP. 

If you are unsure if your problem is urgent or an emergency please speak to reception who will direct you to the most appropriate service, or please call back the next morning if it is something that can wait.


 


Urgent Care Centre : Seaton House, City Link, Nottingham NG2 4LA

The Urgent Care Centre provides access to assessment and treatment if you need help with a health problem that is urgent, but not life-threatening.

This is a walk-in service open between 7am and 9pm 365 days a year, with no appointment needed.

You can call 0115 883 8500 for directions or current waiting times.

The centre focuses on helping patients face-to-face and healthcare advice cannot be given out over the telephone.

The centre offers assessment and treatment for health conditions such as:

  • Minor burns or scalds
  • Minor head injury with no loss of consciousness
  • Skin infections or animal bites
  • Suspected broken bones, sprains and strains (X-ray service available)
  • Eye infections or minor eye injuries

Most minor illness advice and treatment is available at your local pharmacist

PLEASE NOTE

The Clinicians are unable to give help to pregnant women and children under 2 years old. For advice and care please contact your GP surgery or 111 if they are closed.


Please note for safety reasons

Repeat Prescription requests CANNOT be accepted over the phone.


The CQC (Care Quality Commission) have inspected our Practice and the report is now available.

The Practice was given a GOOD rating across all areas.

CQC report Sept 2016 


We have been accredited as a breastfeeding friendly place

A certificate is now displayed in the waiting-room please ask reception if you require a private room


Wednesday 18th October 2017

is our next half day close for training 12.30pm


Stop Smoking Support in Nottinghamshire

If you wish to stop smoking please click on the link below to book an appointment to discuss this with one of the advisors at solutions4health, this is a free service with friendly advice and helpful tips.

Contact the smokefree life helpline for this service on 0800 2465343 or 0115 7722515

The Helpline is manned Monday to Friday 9.00am - 5.30pm

Text QUIT to: 66777

Email info@smokefreelifenottinghamshire.co.uk

 http://www.nottinghamshire.gov.uk/care/health-and-wellbeing/stopping-smoking


Appointments- Did Not Attend

During the last 3 months (March, April & May) our team had 18,272 patient appointments.

The appointments not attended  = 607 appts or 125 hours of wasted appointment time.

Please always let us know if you no longer need your appointment, even at an hours notice we can usually re-use the appt as demand is always high.

Register to be a 'online' patient and cancel any appointments at your convenience.


Data sharing

It's helpful for us to share information about your health and care with other organisations. See the poster below for more information

Happy to share?

Statement of Intent - Important Changes to Online Services

Download our statement of intent here

Health News from the BBC and the NHS

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