Stenhouse Medical Centre66 Furlong Street, ArnoldNottingham, NG5 7BPTel: 0115 9673777
Regular clinics are offered with the healthcare assistant. New patient reviews for all newly registered pateints over the age of 16yrs old. Heart disease risk checks for 40-74yrs old are offered every 5 years to determine if you will benefit from advice and treatment to prevent heart disease, stroke and diabetes.
If you are over 75yrs old you will have a named doctor allocated to you to take responsibility for your care.
The practice provides a full range of contraceptive services including fitting coils and implants.
It is recommended that women should have smears every three years from 25 to 49 years and every 5 years between 50-65 years old. Please make an appointment with our practice nurse.
Midwife antenatal clinics are held on Monday afternoon and Tuesday. The doctors provide antenatal appointments during their surgeries. A midwife is available 24 hours a day to offer advice about your pregnancy if you are worried. Ring for out of hours support 0115 929 9771
We still perform some minor surgery at the Practice, such as Ingrowing Toe Nails, skin lesions. Cosmetic procedures are now not usually performed at the Practice or in secondary NHS. Please make an appointment to discuss your suitability for any of these procedures.
If you have a dental problem please contact your dentist - not your GP. Dentists will provide emergency treatment. If you do not have a dentist you can contact the Nottingham Emergency Dental Service (NEDS) via the NHS 111.
For a lot of common illness there is no specific cure and they will resolve with time and simple remedies available without prescription. Your community pharmacist is available to advise you. Ordinary coughs and colds, sore throats and stomach upsets fall into this category. Viruses, which do not respond to treatment with antibiotics, generally cause them. Please therefore don’t expect your doctor to prescribe a drug for every problem. Discussion and advice may be far more useful and free from side effects. We feel it is important that all families should keep a reasonably stocked medical cabinet at home to deal with minor ailments.
Click here to see our medicine cabinet page.
Blood taking clinics are now available only in Highcroft Health Centre but are available everyday Mon-Fri between 08:30 – 11:45 by appointment, please contact them on 0115 883 2300 to book an appointment.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial telephone appointment with the Practice Nurse as early as possible and complete the attached form at the top of this page - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
The surgery provides on the NHS the following vaccines:
Malaria Prophylaxis is not prescribed by the surgery and the local pharmacist will be able to both advise you on this as well as precribe the medication if needed at a cost.
If your travel requires additional vaccinations such as Yellow Fever/Rabies we will advise you to attend a travel clinic and they will be able to advise you of what you need.
Nottingham Health Travel Centre- 2 Regent Street Nottingham NG1 5BQ Tel: 0115 9475 498
Cripps Travel Centre: University Campus Tel: 0115 846 8888
other clinics are available by searching Google.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
You are entitled to completely confidential help and advice from all members of staff: reception staff, doctors and nurses.
We are here to help you!
All the information on this page can be found in our Practice leaflet for teenagers.
How to contact us
You can telephone us on 0115 9673777
To book an appointment please use the above phone number or speak to one of the staff on reception. We have appointments available to book in advance and same day telephone appointments available for emergencies.
If you are at school or college we will do our best to give you an appointment at a time convenient for you.
The receptionist may occasionally ask what the problem is to see if it would be better for you to see a doctor or a nurse. You do not need to tell the receptionist what you need the appointment for, unless you feel comfortable doing so.
You are welcome to bring a family member or friend to your appointment.
Here to Listen
The staff at the surgery are here to listen to your problems and offer support. We will not pass anything you tell us onto anyone else, unless we feel you are in serious danger. In this case we would discuss it with you first.
You have the same rights to confidentiality as adults and even if you are under 16 we will respect this.
Who are we?
Regularly working at the surgery are 7 female doctors a male Nurse Practitioner and a female Nurse Practitioner and 4 female nurses. We also have registrars (fully qualified doctors doing their GP training) and occasionally medical students.
You can choose if you would prefer to see a male or female doctor if available.
Common Health Problems
Young people can have a variety of health problems or just want advice. We are here to help.
Common things teenagers come to talk about include
We are happy to help and advise you on any of these issues and many more. Sometimes it can be helpful just to be reassured that something you are worried about is normal, or easily treated.
Where else can I go for help?
There are many other places you can get help, a few of which are listed below. There is so much support out there for young people we can’t list it all, but can point you in the right direction if you ask!
Don’t forget that you can also talk to your parents or another family member. You might be surprised at how helpful they can be. The school nurse is also available through your school or runs drop in sessions on a Thursday between 3-5pm at The Lodge Drop In at Arnot Hill Park.
Contraception and Sexual Health
Victoria Health Centre – Glasshouse Street, Nottingham Tel 9509151
Arnold Health Centre – local family planning clinic Tel 8832300
Sexually Transmitted Infection (GUM) clinic (can go there for tests if you are worried you may have an infection)
The Health Shop – 12 Broad Street, Hockley, Nottingham Tel 9475414
Healthy Gay Nottingham, 12 Broad Street Nottingham Tel 9476868
If you need emergency contraception (after having sex without contraception) you could:
But whatever you do try and do it as soon as you can!
Base 51 -Glasshouse Street, Nottingham have a wide range of facilities available to young people including counselling and support with drugs and alcohol issues.
Some counselling is also available at Victoria Health Centre (see above)
Walk in Centres
Nottingham City Walk in Centre, 79a Upper Parliament Street, Nottingham, No appointment needed, open 8am-8pm 7 days a week. Tel 0115 8831960
London Road Walk in Centre, Seaton House, City Link, London Road, NG2 4LA. No appointment needed, open 7am-9pm 7 days a week
Useful phone numbers and websites
Childline 0800 1111
Brook and the FPA provide contraceptive/sexual health advice
www.brook.org.uk 0808 802 1234
www.fpa.org.uk 0845 122 8690
Marie Stopes and BPAS provide information about pregnancy and abortion
www.mariestopes.org.uk 0845 3008090
www.bpas.org.uk 08457 30 40 30
What do you think?
What you think is really important to us, let us know if you think we should be doing things differently or could improve our services. We have a suggestion box at reception or you could even ask to join our patient participation group. If you have a more serious complaint please ask to talk to the Practice Manager, or consider writing to us.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Here is a link to a poster provided by Notts LMC about non-NHS fees:
NOT EVERYTHING IS AVAILABLE ON THE NHS
Please be aware that we do not routinely supply, and you should not be asked to supply:
(We are able to consider providing a private note for important missed school and college exams and letters for more prolonged absences from school, if requested in writing by the school, with your written consent)
Please also do not book and appointment for support with:
The practice can provide you with a “Brief Report Summary” from your medical record free. This can be organised via our reception staff.
If you need a more detailed report then there is a private charge for this service.
If you have any queries, please discuss at reception - do not book an appointment with your GP. If you consider that you still want any of the above then please put your request in writing and hand to reception.
Here are some links to posters provided by Notts LMC giving further guidance:
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